CenturyLink Lead Sales Operations Consultant in Salt Lake City, Utah

CenturyLink (NYSE: CTL) at http://www.centurylink.com is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink at http://www.centurylink.com/ for more information.

Job Summary

The Lead Sales Operations Consultant is responsible for managing the analytics and reporting for a specific sales region and / or sales This person will interface with the sales team, customer counterparts and executive management to report and analyze specific goals set for that region branch. / customer.


Job Description

  • Consults and may be directly tied to a sales director in a business consultant role for sales operations.

  • Will be involved in compensation related reporting, analysis, investigation and training for sales teams.

  • Will work with sales directors, managers and reps to understand sales recognition processes and assist with reconciliation of booked sales versus recognized sales versus compensated sales.

  • Negotiates cross segment account and quota transfer.

  • Manages billing account assignments and Salesforce.com alignment.

  • Works with Salesforce reporting and dashboards, and understands revenue data, sales funnel, and opportunities.

  • Provides assistance with ad hoc reporting and other team initiatives.

  • Serves as a liaison for the new hire during the on boarding process.

  • Makes recommendations to enhance productivity, sales revenue and collaboration between human resources, operations, sales, marketing, product and finance.

  • Guides others in problem solving.

  • Ensures sales operations policies/practices are reviewed/revised as technology and business conditions change.

  • Develops/delivers training to sales force and other sales facing tools.

  • Creates very complex reports and account analysis.

  • Makes recommendations to Leadership.

  • Performs other duties as needed in support of the sales organization.


Basic Qualifications:

  • Bachelor’s degree in Business or related field; or 5 years hands on experience in Telecommunication Sales or Project Management; or 5 years of other related experience with reporting and analytics.

  • Intermediate to advanced skills in Microsoft Outlook, Excel, and PowerPoint

  • Strong ability to use critical thinking skills to analyze and solve problems.

  • Be business professional and have experience interacting with all levels within the sales organizations including vice presidents, directors, managers, and individual contributors

  • Ability to handle multiple projects at one time and be very detailed-oriented

  • Must be able to facilitate various meetings and have the ability to state objectives, keep members on tasks, focus on next steps, and determine action plans

Preferred Qualifications:

  • Project Management experience

  • Expert skills in utilizing Excel.

  • Experience with Sales Force.com

  • Experience working in a sales environment

Alternate Location: US-Arizona-Phoenix; US-Colorado-Denver; US-Idaho-Boise; US-Oregon-Portland; US-Utah-Salt Lake City; US-Washington-Seattle

Requisition # : 202948

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.