CenturyLink Manager Retail Sales I in Portland, Oregon
CenturyLink (NYSE: CTL) at http://www.centurylink.com is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink at http://www.centurylink.com/ for more information.
At CenturyLink our employees are our most valuable asset; many employees have built successful careers at CenturyLink, growing with us as we have expanded to serve new markets with new technologies. We value the highest ethical standards applied to a positive work environment and seek out people with new perspectives as we acquire talent in careers that will support our continued growth.
Manager Retail Sales I
Joining the CenturyLink Field Sales team is an excellent opportunity for you to work in the competitive technology solutions industry.
The CenturyLink Field Sales organization is comprised of our stores, outside sales teams, and our account manager teams all of which work in our local markets in a variety of consumer and small business sales segments. You will have an opportunity to learn our dynamic business and work with field based partners and resources. You will work directly with our customers to provide solutions that improve lives, strengthen businesses, and connect communities by delivering advanced technologies and solutions with honest and personal service.
Compensation and Benefits
Competitive base pay based on your experience and skills
Generous sales incentives
Medical, Dental, Vision
Paid time off & paid holidays
Discounts on CenturyLink and partner products and services
401(k) with company match
Tuition reimbursement (after one year of service)
Exciting career opportunities and career development
The Manager Retail Sales I is an integral part of our team as they support and manage all aspects of our retail stores. The Manager will be responsible for overseeing retail event center employees, scheduling of employees, performance management, inventory, security and compliance. Additional duties include but are not limited to resolving customer billing questions and issues, taking payments and cash handling. Manager will ensure assigned revenue and product sales objectives are met on a monthly basis.
Manages a single location managing retail and/or outside sales representatives with sales, customer support, and service activities
Handling customer inquiries with regards to CenturyLink product offerings, pricing, etc
Recruiting, hiring, training, and developing employees
Communicating on-going performance levels to Area Mgr, Retail Sales and assist in implementing needed operational improvements
Establishing a positive and professional work environment
Resolving operational, day-to-day issues and handling customer escalations
Assisting Territory Managers in maximizing sales and profitability through focusing on key business initiatives, store presentation, marketing execution, inventory management, customer service, loss prevention, risk management, and daily operational cost control
Completing operational duties, including paperwork and sales reports as they relate to store opening and closing
Assigning duties to other employees to insure efficient operation of the store and adhering to CenturyLink's policies and procedures as they relate to employee development
Responsible for strategically identifying opportunities and driving sales activities locally into the store
Ability to maximize in-store opportunities, and create and identify needs based on customer inquiries
Implementing national marketing programs
Promoting and assisting with staff development and training
Developing staffing schedules that ensure coverage during peak periods
One year of supervisory experience, preferably in a retail environment
Minimum of 4 years retail sales or customer service experience
Strong communication skills
Ability to work in a team environment
Knowledge of Microsoft Office i.e., Word, Excel, PowerPoint, Outlook
HS Diploma or equivalent work experience
Ability to work varying shifts and hours including weekends and holidays
Proven success in a commission sales environment
College coursework or degree
Other Job Requirements
Must have reliable transportation to events
Must be able to transport company materials
Must possess a valid driver’s license and have an acceptable driving record (MVR)
Must be able to lift/carry company materials up to 30 lbs.
Bachelors or Equivalent
Alternate Location: US-Oregon-Portland
Requisition # : 196845
This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.