CenturyLink Lead MDU Relationship Manager in Phoenix, Arizona

CenturyLink (NYSE: CTL) at http://www.centurylink.com is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink at http://www.centurylink.com/ for more information.

Job Summary

The Lead MDU Relationship Manager is responsible for uncovering opportunities to pervade both existing National accounts as well as identify new opportunities. Primary focus of the Lead Relationship Manager is to develop a strong presence in a competitive landscape (SFH and MDU environment) while achieving profitability and performance standards. The Lead Relationship Manager will be the primary point of contact for the National accounts assigned to them.

Job Description

  • Primary responsibility would be in the development and servicing Assigned 3-4 National accounts

  • Building and investment of relationships with Senior Leadership

  • Develop contract templates,

  • Provide solutions consulting with National accounts and be responsible for portfolio management

  • Develop consistent construction M&P’s,

  • Development and maintenance of communication plans

  • Provide issue resolution through out of the box thinking and innovation

Essential Duties:

  • Lead all prospecting and sales-related activities for their Key accounts to grow net new revenue and new bookings

  • Utilize professional networks, relationships within customers, and other industry forums to create new opportunities/prospects

  • Build insightful and influential champions and coaches within accounts to help identify and qualify opportunities in complex environments

  • Effectively qualify opportunities to ensure greatest return on time and resource investment across territory

  • Use an effective consultative approach to create highly differentiated solutions that establish CenturyLink as a strategic consumer partner

  • Effectively leads and leverages internal resources at multiple levels within CenturyLink and the customer to build the best solution for customer

  • Fully understand the customer’s decision process and create a formal trial closing process to ensure deal closure in a complex environment



  • Bachelor's Degree or equivalent education and experience

  • 5+ years of experience or 2-3 years with a Master's Degree

  • 3 years the MDU/SFH space working with National developers

  • Proficiency with MS products including Word, Excel, PowerPoint

  • SalesForce experience

  • Must have a valid Driver’s License and satisfactory driving record

  • Ability to travel for sales training, kickoff meetings, etc., is required for this position


  • 10+ years of outside Business to Business technology sales experience in “named” accounts

  • Familiar with local marketplace, companies and community in geography stated above

  • Demonstrated stable track record of success in Sales, with 3-5 years consecutive and successful sales experience with one company


Bachelors or Equivalent

Alternate Location: US-Arizona-Phoenix; US-Colorado-Denver; US-Florida-Apopka; US-Minnesota-Minneapolis; US-Oregon-Portland; US-Washington-Seattle

Requisition # : 205837

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.