CenturyLink Sales Support Representative - Monroe LA in Monroe, Louisiana
CenturyLink (NYSE: CTL) at http://www.centurylink.com is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink at http://www.centurylink.com/ for more information.
The Sales Support Representative is the primary point of contact for customers, in the absence of sales force. The SSR provides sales administration and coordination support for the overall sales effort.
Assist in pre-sale planning activities
Assist in post-sale expediting and follow-up activities
Coordinate sales project activities
Act as liaison and coordinator with other departments, outside vendors, and customers
Coordinate/track product and service installation process when needed
Train customers on less complex products/services
Share knowledge of products/services and overall sales process (lead generation through billing)
Provide basic to moderately complex sales quote support consulting.
Assist in pre and/or post sales consulting activities
Assist with sales support project activities.
Manage Sales and Service Management questions and problems.
Act as a sales support liaison and coordinator with other departments, vendors and customers.
Create reports, perform basic account analysis and make pricing recommendations.
Resolve routine problems and concerns.
Verify customer contact information
Research/determine product availability per location
Develop standard proposals based on product qualification
Associate degree or equivalent education and relevant experience.
2 - 3 years related experience in specific area or equivalent.
Great interpersonal skills.
Ambitious, proactive and solution-obsessed.
Phenomenal collaborator and facilitator of collaboration.
Takes responsibility and ownership for his/her work.
Identifies opportunities and potential problems, addressing them effectively and efficiently.
Feels accountable and knows how to ask questions and learn from mistakes.
Alternate Location: US-Louisiana-Monroe
Requisition # : 208473
This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.