CenturyLink Lead Tax Analyst in Monroe, Louisiana

CenturyLink (NYSE: CTL) at http://www.centurylink.com is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink at http://www.centurylink.com/ for more information.

Job Summary

Fully qualified technical lead responsible for system support functions for the Transaction Tax Billing Organization. This position serves as the technical liaison for business clients, responding to and resolving a variety of client requests, supporting system project implementations and performing ongoing system production functions. Position also provides data analytics and assists in data gathering.

Job Description

  • Handles tax technical analysis, issues, and implementations on the Ensemble and CABS billing systems.

  • Works directly with IT resources to solve complex problems.

  • Serves as key resource for project implementations for business functional/technical requirements, testing, training, change management process assistance and system documentation.

  • Develop and implement reports, analyzing the data to ensure accuracy and that the content meets business needs and requirements.

  • Handles tax disputes on Carrier Access Billing systems.

  • Assist when necessary on tax disputes for Ensemble, CRIS, BART, Oracle, and NIBS systems.

  • Assists with system operational functions including collaboration with IT organization to ensure appropriate system performance such as monthly tax updates and tax system upgrades.

  • Performs in a highly skilled role with proficient technical and business expertise for the responsible area.

  • Provide data analytics on vast amounts of data from multiple billing platforms using whatever tools are necessary.

  • Other duties as assigned.



  • Minimum 5+ years in IT experience

  • Minimum 5+ years Vertex CommTax experience including advanced customization of Vertex data.

  • Strong background in Telecommunications Tax is essential.

  • Related experience in current standard technologies such as MS Office, , Oracle SQL, , and COBOL.

  • Strong database management skills including the ability to merge, clean and analyze large amounts of data

  • Effective written and verbal communication skills, including the ability to explain data and findings to a non-technical audience

  • Demonstrated strong attention to detail, problem-solving, critical thinking and analytical skills

  • High degree of initiative, dependability and the ability to work with little supervision

  • Experience managing multiple, simultaneous, conflicting priorities

  • Experience working with technical staff and delivering results

  • Disciplined self-starter. A trusted and dynamic team player with a “can-do” attitude


  • 6+ years of related IT experience

  • Experience in SQL and other computer languages.

  • Advanced knowledge of MS Excel and Access

  • Knowledge of CenturyLink's billing systems and data warehouse


Bachelors or Equivalent in Information Systems or Accounting

Alternate Location: US-Louisiana-Monroe

Requisition # : 202832

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.