CenturyLink SR SALES ENGINEER in Milan, Italy

About CenturyLink

CenturyLink at http://www.centurylink.com/ (NYSE: CTL) is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world’s best networking company by solving customers’ increased demand for reliable and secure connections. The company also serves as its customers’ trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.

Senior Sales Engineer


Share responsibility for selling services and retaining revenue by providing technical customer support to assigned accounts. The Sales Engineer interacts with customers to execute the technical aspects of the sales strategy by developing appropriate solutions and building technical relationships. The Sales Engineer is able to translate ambiguous customer needs into deliverable requirements and solutions to help qualify and quantify opportunities. The Sales Engineer resolves technical issues arising during the sales engagement, helps clients define specifications and requirements, develops solutions, and provides technology presentations to both technical and management-level audiences.

Job Description

Essential Duties

  • Customer Meetings and Meeting Preparation: Attends customer meetings in person and via the phone. Prepares moderately complex level technical proposals and presentations. Provides scope responses to product and industry questions. Demonstrates proficient solution selling abilities and pro-active customer communications.

  • Customer Solution Development: Analyzes customers business needs and develops intermediate range strategies based on knowledge of customer’s current communication network, equipment, and business on how company can competitively meet customer’s needs. Independently completes moderately difficult custom designs.

  • Internal and External Training: Advises customers and sales on technical aspects of company products including fit to customer’s needs, features, availability, etc.

  • Customer Advocate: acts as customer advocate as necessary for pre-sales activities and minimal post-sales activities.

  • Process Improvement: Utilizes expertise developed in executing the above duties to help streamline and improve Sales and SE processes. Responsible for regularly recommending improvements to management team. Outlines changes needed to the process, products, and pricing based on the requirements.


Knowledge, Skills or Abilities

  • Communication: Good written and verbal communication skills. Must be able to understand customer requirements and gain consensus on these requirements. Ability to translate ambiguous customer needs into specific, deliverable requirements. Able to develop relationships and communicate with high level customer technical staff.

  • Technical Skills: Good understanding of voice/data/internet applications, Content Distribution, Security Solutions; technical terminology related to products and services; sales cycles and the solution selling process,

  • Good presentation skills .

  • Problem Solving: Advanced analytical skills. Must be able to work through complex issues with a methodical approach.

  • Work Style: Ability to work independently and as part of a team. Ability to work with tight deadlines. Ability to work on multiple projects simultaneously. Must be detail oriented.

  • Computer Skills: Ability to learn internal company systems.

  • Business Acumen: Must have intermediate understanding of company financial measures.

  • Ability to travel as needed.


Bachelors or Equivalent in Engineering General or Electrical Engineering


  • Champions Change

  • Communication and Influence

  • Customer Focus

  • Decision Making and Problem Solving

  • Engagement and Commitment

  • Financial Acumen

  • Get Results

  • Growth and Innovation

  • Ownership and Accountability

Alternate Location: IT-Milan-Milan

Requisition #: 208817

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

We are committed to making reasonable adjustments to the recruitment process for people with disabilities. If there is anything we can do to help you, please let us know

We are committed to providing equal employment opportunities to all persons regardless of race, religion, colour, sex, age, disability or sexual orientation or any other status protected by local or national law. We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. We participate in the A-Check Pre-employment Screening Program or the Electronic Employment Verification Program, depending on location.

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/