CenturyLink SOLUTIONS ARCHITECT PRINCIPAL - EMEA in London, United Kingdom

CenturyLink (NYSE: CTL) at http://www.centurylink.com is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink at http://www.centurylink.com/ for more information.

Job Summary

The Solutions Services Architect develops and executes the technical sales strategy, account planning and development for multi-product opportunities, interfacing directing with sales and technical teams. Providing technical leadership to the goal of delivering maximum profitability and growth in line with company vision and values.

The Role objectives are to increase close ratios, reduce corrupt sales time, develop consistent customer responses, improve solution fit and position the portfolio to deliver new sales and revenues. The functions focus over time will be to increase yield of the sales team across the region.

The Architect for Complex Solution supports prospecting across all market segments.

  • Effectively communicates with customer's technical staff on issues related to their requirements for Complex Network and associated services and to build and end to end service proposition.

  • Works as a team with Sales Account Managers, Sales Engineers, pre-sales Project Managers, Professional Services and Product Management, Proposal Writers, NOC/DNOC Staff, Operations, and third parties.

  • Acts as the liaison for Product Management, Architecture, NOC/DNOC, Service Delivery, Operations to solve for customer requirements and develop deliverables solutions.

  • Provides thought leadership to internal groups on technology and market trends in Complex Networking Solutions

  • Act as consultative, trusted advisor, balancing goals of quality, feasibility, cost-effectiveness for customers and profitability for CenturyLink

  • Help develop and assimilate customer requirements, create solutions, assemble costs, and participate in business case analysis

  • Clarifies ambiguous requirements with clients, ensuring the solution resolves underlying customer issues.

Job Description

Architects create large Complex solutions meeting requirements of CenturyLink’s top customers. Complex solutions will be uniquely customised either as dedicated private solution or overlaid across CenturyLink’s core infrastructure including

  • Layer 3 networking components IPVPN, SDWAN, NFV etc.

  • Multi-venue cloud services for instance, both public (hyper scale) and private

  • DWDM or TDM systems,

  • Equipment staging and deployment,

  • Dedicated NOC services,

  • Third party services,

  • Equipment sparing and remote hands / field operations services.

It will be expected that the individual will have a broad grasp of the full range of the CenturyLink portfolio.

The Complex Solutions Architect makes recommendations about:

  • Optimal topology and service choices.

  • Offers advice about different solution, systems and procedures.

  • Develops total cost, risk, and implementation models with internal operations groups.

  • Recommends contract approval or rejection.

  • Tracks win/loss financial data.

  • Provides detailed scope and outcome analysis for each opportunity to provide insights into this emerging solution practice.

Activity will be to attend customer meetings in person and via the phone. Prepares highly complex service/technical proposals and presentations for CenturyLink products range, leading with our network capability. Demonstrates solution selling abilities and effective, pro-active customer communications. Interacts independently with all levels of customer's management team.

Properly balance three-way relationship between Customer, CenturyLink, and Third-Party suppliers - who often also have direct relationships with customers.

Coordinates post-sale customer implementation with service delivery organisation, provides design clarifications and where needed plans transition to a dedicated support environment. Investigates customer solution deployment against design documents, if network not built appropriately will provide direction to network team. Communicates directly with customers.

Qualifications

Education

Alternate Location: DE-Germany-Germany; UK-London-Fleet Place

Requisition #: 192739

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

We are committed to making reasonable adjustments to the recruitment process for people with disabilities. If there is anything we can do to help you, please let us know

We are committed to providing equal employment opportunities to all persons regardless of race, religion, colour, sex, age, disability or sexual orientation or any other status protected by local or national law. We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. We participate in the A-Check Pre-employment Screening Program or the Electronic Employment Verification Program, depending on location.

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/