CenturyLink Senior Product Manager - Salesforce Admin in Littleton, Colorado

CenturyLink (NYSE: CTL) at http://www.centurylink.com is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink at http://www.centurylink.com/ for more information.

Job Summary

This position, under limited supervision, defines market, including competitive analysis/definition of product functionality. The position is part of the Salesforce configuration team and is not only responsible for product management but also Salesforce administration, configuration, and development.

Job Description

  • Drive and manage the ongoing development of the CRM tool

  • Support adoption by the organization users

  • Support integration of the CRM tool into related areas of the organization

  • Responsible for coordinating development of moderately complex Salesforce product(s) from conception to delivery to optimize profit and meet marketing, financial and corporate growth objectives

  • Gathers data on market conditions and customer requirements to assess appropriate implementation or management of Salesforce product which maximizes revenue and margins and aligns with corporate strategic direction

  • Coordinates product development/definition activities for Salesforce

  • Collaborates with wide variety of functional areas such as sales, engineering, IT and operations to develop/implement enhancements for Salesforce product(s)

  • Develop efficient and effective processes for rapid business owned system changes

  • Support Salesforce system configuration – workflow, custom objects, links, buttons – to facilitate design specifications per project

Qualifications

Required:

  • Bachelor’s degree or equivalent education and related experience

  • 6+ years related experience (4+ years with a Master’s degree)

  • 5+ years Salesforce administrator experience

  • Experience working with internal business partners and outside consultants

  • Salesforce configuration, deployment experience

  • Salesforce Certified Administrator

Preferred:

  • Experience with multiple Salesforce instances

  • Salesforce Certified Advanced Administrator

  • Salesforce Certified Sales Cloud Consultant

  • Salesforce Certified Service Cloud Consultant

Education

Bachelors or Equivalent

Masters or Equivalent

Alternate Location: US-Colorado-Littleton

Requisition # : 205532

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.