CenturyLink Implimentation Specialist II in Dublin, Ohio

CenturyLink (NYSE: CTL) at http://www.centurylink.com is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink at http://www.centurylink.com/ for more information.

Job Summary

Job Summary

Implementation Specialist 2 is a mid-level position within the NIT organization. This role is responsible for sending and managing Access Service Request (ASR) and/or Scheduling work order activities. Candidates must have a good understanding of various voice and data products.

Job Description

Job Description

  • Responsible for the coordination functions required to execute optimization/network growth orders generated by the Access Planning, Data Planning, and Traffic Engineering teams. Including install, disconnect, regroom /change orders.

  • Provide efficient, quality service to both internal and external customers.

  • Work well with others to achieve common goals and to foster a cooperative climate, as well as to work independently with little supervision.

  • Complete designated amount of work in a specified timeframe with a high degree of quality, adjusting work assignments or schedules to meet changing work-related priorities or demands.

  • Efficiently and accurately work with multiple types of information and/or perform multiple tasks simultaneously.

  • Good understanding of voice and data NB/BB (DS0/1 and DS3) circuits: point to point, private line and Ethernet.

  • Efficiently and accurately send Access Service Request and/or Scheduling work order activities.

  • Able to trouble shoot and problem solve issues preventing service delivery.

Qualifications

Qualifications

  • Experience with provisioning of narrowband, broadband and related applications

  • Candidate needs to be very detail oriented and capable of working independently in a production environment.

  • Strong analytical, organizational, communication (oral and written), interpersonal, and team work skills.

  • Associate Degree or equivalent education and work experience. Min 3-5 years related experience in Provisioning.

  • Experience working on a computer in a Windows-based system and with Microsoft Office 365.

Education

Associates or Equivalent

Alternate Location: US-Colorado-Broomfield; US-Ohio-Dublin; US-Oklahoma-Tulsa

Requisition # : 208831

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.