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Job Information

CenturyLink NETWORK TECH in DEERWOOD, Minnesota

About CenturyLink

CenturyLink (NYSE: CTL) is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world’s best networking company by solving customers’ increased demand for reliable and secure connections. The company also serves as its customers’ trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.

The Role

As a CenturyLink Network Tech (Central Office) you will be responsible for all aspects of working in the physical Central Office.

The Main Responsibilities

  • Support and maintain all switching equipment in Central Offices.

  • Keep all backup generators in optimum condition.

  • Install, support and maintain special circuits and be capable of working within the TIRKS system.

  • Monitor and support all switch alarm activity.

  • Install, support and maintain fiber and copper networks.

  • Support and maintain transport network and central power platforms.

  • Tech should be familiar with both inside and outside plant cabling practices.

  • Tech must be self-motivated and be able to drive issues to resolution.

  • Tech is expected to promote and sell CenturyLink services.

  • Tech must observe all safety rules and regulations.

  • Tech must work well with both customers and fellow peers.

  • All other duties as assigned.

  • Must be willing to work overtime and weekends.

What We Look For in a Candidate


  • Three years of current experience in a Central Office, related telephony field, or the equivalent in training and experience.

  • Incumbent must be technically proficient in order to perform the specific work requirements of the job in the particular location.

  • Ability to achieve required certifications and to successfully complete any required training or coursework.

  • Ability to analyze the performance of switching and peripheral data systems and initiate corrective action.

  • Effective oral and written communication skills, particularly in detailing technical information.

  • Ability to maintain an excellent attendance record.

  • Must possess a valid driver’s license, be able to safely operate company vehicles and equipment, and maintain a safe driving record.

  • Ability to perform strenuous physical activities including, but not limited to lifting and/or moving objects weighing over 75 pounds.

  • Ability to identify and distinguish audible tones/levels.

  • Knowledge of transmission and supervision characteristics.

  • Must have working knowledge of central office NAP functions.

  • Must have working knowledge of PC’s, including basic computer operational tasks.

  • Must be able to respond to after hour call-outs, work overtime, shift, weekends, and holidays as required.

  • Ability to work outside in all weather conditions and at various hours of the day/night.

  • Ability to quickly adapt to new technology/equipment/platforms.

  • May be required to reside within certain proximity of a reporting location.

  • Must be able to travel overnight as necessary for business requirements and training.

  • Ability to safely climb ladders while working aloft.

  • Ability to work flexible shifts.

Preferred Qualifications:

  • SONET Fiber Optic transport experience.

  • Network+, A+, CCNA Certifications.

  • Certification in CISCO, Microsoft, or other related network/data systems.

  • Certification or equivalent training in inter-networking technology and LAN/WAN equipment such as Ethernet switches, routers, ATM, frame relay, IP, and routing protocols.

  • AFC experience. Certification or equivalent training in the maintenance and operation of AFC (DLC), Calix DSL systems, Adtran (DLC), Fujitsu (FO Transport), and Alcatel DSL systems.

  • Installation and configuration of network enabling CPE hardware and software for connection to strategic network services to include frame relay, HiCap, xDSL, and other systems utilized by CenturyLink.

  • Configure and troubleshoot LAN/WAN systems to include routers, switches, hubs, transceivers, servers, and DSL, as well as, programming ATM based services (i.e. ADSL).

  • Knowledge of SS7 networks in theory.

  • Experience and/or training in copper transmission systems, fiber optics transmission systems, installation, testing and troubleshooting (DSO, DS2, DS3, SONET, PON, etc.).

  • Certification or equivalent training in the maintenance and operation of Voice Mail systems.

  • Experience installing and troubleshooting T1 and DS3 circuits, digital loop carrier, high-speed internet, voice mail systems, E911 equipment (CML) and services, installation and repair experience.

  • DMS-10 or DMS-100 experience

Alternate Location: US-Minnesota-Deerwood

Requisition #: 227391

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.