CenturyLink Technician - IP in Broomfield, Colorado
CenturyLink (NYSE: CTL) at http://www.centurylink.com is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink at http://www.centurylink.com/ for more information.
The IP Technician I should have a basic understanding of IP Network functions such as MPLS, Internet, Ethernet, and Managed Services signal flow. Performs tasks associated with the maintenance, installation and change of company IP network services. With an understanding of telecommunications, the Technician I will be responsible for implementing, troubleshooting, managing, and correcting Customer and Network Service issues.
Analyzes and develops solution for failures and outages and coordinates the repair efforts of networking
Performs both internal and external escalations on all hardware and software failures and all data related outages.
Maintains and supports IP infrastructure. Update all systems and databases with careful attention to detail.
Maintains a commitment to safe practices and holds others equally accountable.
Processes new activations, disconnects, coordinate and perform lower complexity migrations with some oversight.
Remains current on the latest data network technology through completion of required/recommended training and reading material.
Operate in multiple systems and databases as required.
Knowledge, Skills or Abilities:
Ability to work flexible hours as needed
Ability to work in a team environment and communicate with customers in a professional manner.
Fundamental knowledge of OSI model, working knowledge of IP
Classless Inter-Domain Routing (CIDR)
Fundamental knowledge of Routing Protocols and Hardware Platforms to include BGP, OSPF, TCP/IP, IP Routing, Cisco
Layer 2 and 3 Hardware and Software plus Cisco IOS, ATM, Frame-Relay and Juniper
Layer 2 and 3 Hardware and Software plus Juno OS, DNS, Radius, UNIX
Exposure to Network Design (LAN, WAN and ISP) and Troubleshooting
Fundamental knowledge of all Ethernet Topologies.
Associates Degree, or up to 2 years of relevant job experience.
Relevant job experience is described as:
Job experience in similar industry
Job experience with similar essential duties Physical Requirements:
Office – Sits 5 to 7 hours per day; Bend, reach, stoop and crouch; lift 10 lbs.
Field of Study: Telecommunications, or other relative field
Attention to detail with good organizational capabilities.
Ability to prioritize with good time management skills.
Alternate Location: US-Colorado-Broomfield
Requisition # : 193358
This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.