CenturyLink Revenue Assurance Analyst I in Basingstoke, United Kingdom

CenturyLink (NYSE: CTL) at http://www.centurylink.com is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink at http://www.centurylink.com/ for more information.

Job Summary

The Analyst in the Margin Assurance organization is responsible for performing detailed customer and vendor audits that identify revenue recovery and cost savings opportunities. The Analyst will research services, analyze the business drivers and work with functional and business teams to resolve issues. The Analyst will run audits and reports and complete complex data analysis.

This role will contribute to improving cross-functional quote-to-bill, network-to-bill and cost-to-revenue processes. Operational activities include performing detailed audits that enable revenue recovery and/or cost savings opportunities. This will include reporting of operational data, monitoring business metrics, trend and root cause analysis, error resolution, managing dashboards, and communicating results to stakeholders. The Analyst will be called upon to problem solve and provide input to operations, business units, and IT.

This person must be independently motivated and take full ownership of results. The Analyst will have technical skills and operational business savvy with the ability to thrive in a challenging environment with competing priorities. Exceptional data modeling, acquisition and analytical skills are a must.

Grade N11

Job Description

Audit and evaluate customers invoices, contracts, and orders to ensure revenue is billed appropriately and adequate margin is obtained. Analyse customers access charges and offnet architecture to optimize. Work with multiple departments to ensure customers services are at the appropriate margins and installed and disconnected in agreed timeframes. Support adhoc requests, reports and projects and participate in operational reviews with stakeholders.


  • Understanding of Margin Assurance Principles, understand reporting tools is preferred.

  • Strong analytical and problem-solving skills. Excellent written and verbal communication skills. Demonstrated ability to work in a fast paced, constantly changing environment.

  • Excellent judgment and decision-making capabilities. Self-motivated and creative thinker.

  • Deadline driven and detail oriented.

  • Experience with MS SQL BI Suite (Enterprise Manager, SSIS, SSAS, SSRS)

  • MS Office Experience (Word/Outlook/PowerPoint/Excel/Access)


Alternate Location: UK-Basingstoke-Redwood

Requisition #: 197619

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

We are committed to making reasonable adjustments to the recruitment process for people with disabilities. If there is anything we can do to help you, please let us know

We are committed to providing equal employment opportunities to all persons regardless of race, religion, colour, sex, age, disability or sexual orientation or any other status protected by local or national law. We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. We participate in the A-Check Pre-employment Screening Program or the Electronic Employment Verification Program, depending on location.

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/